Budtender Shift Lead - Cannabis Retail
About The Position
We’re looking for a dependable and motivated Budtender Shift Lead to join the team at DACUT Cannabis Retail! This role is perfect for someone who thrives in a fast-paced retail environment, enjoys coaching and supporting others, and is committed to delivering an exceptional customer experience while helping drive daily operations. As a Budtender Shift Lead, you’ll serve as a key support leader on the sales floor — assisting with daily store operations, guiding Budtenders, ensuring compliance, and helping create a welcoming, efficient, and customer-focused environment. You’ll lead by example and help maintain the high standards that define the DACUT experience.
Requirements
- Previous cannabis retail experience required; leadership or supervisory experience preferred.
- Strong understanding of cannabis products, including flower, concentrates, edibles, vapes, and accessories.
- Excellent customer service, communication, and problem-solving skills.
- Ability to lead by example in a fast-paced, high-volume retail environment.
- Comfortable handling cash transactions, POS systems, and operational procedures.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Must be 21+ and able to pass required background checks.
- Reliable, professional, and team-oriented with a strong work ethic.
- Knowledge of cannabis products, compliance regulations, and responsible consumption practices.
- Ability to coach and motivate team members while maintaining accountability.
- Strong organizational skills and attention to detail.
- Comfortable multitasking and prioritizing responsibilities during busy shifts.
- Ability to maintain professionalism and composure under pressure.
- Familiarity with retail inventory systems and operational processes.
Nice To Haves
- leadership or supervisory experience preferred
Responsibilities
- Lead and support Budtenders during daily operations, ensuring excellent customer service and workflow efficiency.
- Provide exceptional customer experiences through product knowledge, education, and personalized recommendations.
- Assist with opening and closing procedures, cash handling, drawer counts, and daily operational tasks.
- Help monitor team performance, attendance, and productivity throughout each shift.
- Ensure compliance with all company policies, state cannabis regulations, and safety standards.
- Maintain a clean, organized, visually appealing, and compliant sales floor.
- Assist management with inventory tasks, restocking, audits, and product organization.
- Support onboarding and training of new team members while fostering a positive team culture.
- Handle customer concerns professionally and escalate issues to management when necessary.
- Stay informed on product knowledge, promotions, inventory updates, and industry trends.
Benefits
- health, dental, and vision coverage
- Leadership development and ongoing cannabis industry training
- Supportive, fast-paced team environment focused on collaboration and growth
- Consistent full-time scheduling (30–40 hours per week)
- Opportunities to grow into Assistant Manager and Store Leadership positions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
