Brand Standards Coordinator

About the position

The Brand Standards Coordinator is a key member of the Brand Standards team supporting the QSC Program and State Food Safety Program. A great Brand Standards Coordinator is collaborative, takes initiative and is driven to support the team, the organization, and our Brand Partners. This team member operates with an attention to detail, has a passion for teaching others and helping hold our teams accountable to adhering to Wingstop's standards.

Responsibilities

• Support the QSC Program for food safety, operations and cleanliness and the State Food Safety Program for Food Safety Certifications
• Monitor and respond to emails in Brand Standards inbox
• Resolve Steritech user login issues
• Review QSC Appeals and explain reasoning for decision and provide training documents for further understanding
• Track QSC completions quarterly to ensure assessments are being scheduled and completed on time
• Review QSC Assessments and ensure all standards are up to date/current
• Identify edits needed to assessments based on changes in the business and make recommendations for updating instructions, policies, etc.
• Pull and analyze QSC performance data to be shared cross-functionally, with BPs, etc.
• Collaborate cross-functionally to share findings that contribute to continuous improvement in the business
• Sign BPs up with State Food Safety and train BPs on program
• Proctor Food Safety Certifications through State Food Safety
• Ensure training team and Ops team are Food Safety Certified by tracking certifications and expirations
• Plan and support food safety-related initiatives
• Collaborate with Operations to create new processes, as needed, to fill process and/or training gaps
• Ensure training materials are thorough and what we assess is captured
• Travel as needed to BP meetings, Regional meetings, etc. not to exceed 20% of time

Requirements

• Bachelor's Degree required, or equivalent experience
• Experience in quality assurance, food safety and/or restaurant operations
• Expertise in Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Food Safety Manager Certification
• Exceptional attention to detail
• Effective communication in person or in writing as appropriate for the needs of the audience
• Ability to foresee the impact of both current and future changes in business
• Self-driven and motivated; can make and follow through on plans for workload, projects, etc.
• Skilled at building collaborative relationships cross-functionally

Benefits

• Unlimited paid time off for exempt employees
• One paid volunteer day of your choice
• Competitive bonus structure for eligible roles
• Team member stock purchase plan
• Health savings or flexible spending account options
• 401k - (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
• Comprehensive medical, dental, and vision benefits
• Basic life and AD&D insurance provided
• Pet insurance
• Education Assistance
• Wellness reimbursement program
• Paid maternity and paternity leave
• Lunch provided every Tuesday and Thursday in office
• Work from home Fridays
• Discount on Wingstop gift cards
• Discounted onsite dry cleaning
• Discounted onsite car detailing
• Onsite game room and patio