Branch Teller- Fairfield

General Electric Credit Union • Cincinnati, OH

1d • Onsite

About The Position

While promoting a welcoming and member-focused environment, the Branch Teller administers basic member financial transactions while ensuring additional members’ needs are addressed by branch team. General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.

Requirements

• High school diploma or GED required
• Minimum one year member support related, or professional experience required
• Great interpersonal and verbal communication skills, to deliver an impactful and positive experience
• High degree of professionalism, functioning well in a fast paced, in-person environment
• Thorough attention to detail in reviewing member accounts and processing transactions
• Ability to be proficient with software to fulfill job duties

Nice To Haves

• Previous experience handling cash transactions preferred

Responsibilities

• Conduct teller transactions for members including but not limited to transfers, withdrawals, deposits, loan payments, loan paydowns, and cash handling
• Monitor deposit and withdrawal amounts and examine documents for endorsement and negotiability
• Determine additional holds as necessary and communicate this information with members effectively
• Advise members on GECU products and services that help achieve desired outcomes and financial goals, referring members to branch staff for further consultation
• Collaborate with and refer members to other branch team members as necessary to complete or resolve additional issues that have been uncovered during the interaction
• Guide members through self-service handling of account maintenance requests through digital channels
• Responsible for daily balancing procedures
• Taking inventory of cash drawers at the beginning and end of shifts
• Support branch in ensuring members’ needs are being met and members are welcomed in a supportive and welcoming environment

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance options
• Paid Time Off starts accruing once hired and take your birthday off -paid
• 401k Retirement plan with up to a 10% match of your base gross compensation
• Tuition reimbursement opportunities & professional development
• Volunteer opportunities -and earn additional PTO hours!
• On-site clinics for Vaccines and Mammograms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED