Branch Service Manager

Kaeser Compressors - Fredericksburg, VA

Full-time - Mid Level

Fredericksburg, VA

5,001-10,000 employees

Machinery Manufacturing

About the position

Kaeser Compressors, Inc. is seeking an individual who has worked in an industrial or manufacturing environment to fill the position of Branch Service Manager. The selected candidate will supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department. They will provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance and troubleshooting. Additionally, the candidate will assist in generating quotes for service repairs/maintenance agreements, implement and maintain a comprehensive Service Technician training program, work with the sales force to ensure proper installation and design, and maintain the parts department including inventory.

Responsibilities

• Supervise the work, assignments, and schedule of the Service Technicians and profitability of the Service Department
• Provide technical and engineering support to Service Technicians and customers for installations, start-up, maintenance and troubleshooting
• Assist in generating quotes for service repairs/maintenance agreements
• Implement and maintain a comprehensive Service Technician training program
• Work with the sales force to ensure proper installation and design
• Maintain the parts department including inventory

Requirements

• High School Diploma (required); College degree (preferred)
• 3 years supervisory and coordinator experience in an industrial environment
• Mechanical and technical aptitude
• The ability to multitask
• Excellent phone and customer service skills
• Proficiency with MS Office and Outlook (required)
• SAP experience strongly preferred
• Clean driving record (required)

Benefits

• Competitive salary
• Excellent benefit package including Profit Sharing
• 401(k) Plan
• Health and wellness program