Branch Manager

Weiss-Röhlig - Houston, TX

Full-time - Mid Level

Hybrid - Houston, TX

Air Transportation

About the position

Full responsibility for and provide leadership in achieving the stated goals of the Imports and Exports, and Air and Ocean departments as well as ensure a smooth running of the branch in accordance with the company policies and procedures. Full P/L, budget and target responsibility for the branch.

Responsibilities

• Coordinate the operations for both Imports & Exports departments, monitoring work flows and management of resources to ensure and verify timely and accurate operational processes.
• Ensure speedy delivery of cargo to customers.
• Compliance with all regulations of USA Customs/IATA/TSA and other governing bodies.
• Assists Human Resources in the hiring and termination of employees.
• Set goals and objectives for the branch in accordance with company guidelines and key performance areas/indicators; number of jobs, revenue and cost per job, expenses & revenue ratio.
• Full P/L responsibility, set Budget and target and present to Management.
• Collaborate with Sales to integrate operations and sales budgets.
• Develop a business plan in conjunction with his/her key staff, to achieve the stated company outcomes.
• Use established indicators and tools (e.g. daily invoicing and job numbers, financial reports etc.) appropriately.
• Ensure all accounting matters are finalized to maximize revenue and all accounting functions in the branch are dealt with in a timely manner.
• Management of allocated customers using established tools (e.g. client activity reports) in order to achieve and exceed targets.
• Negotiation of contracts with customers, suppliers and overseas agents.
• Deployment of information of all contracts with customers and suppliers to all parties.
• Prospect new business and Sales Development.
• Resolve discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance.
• Lead, motivate, and manage operations and sales teams.
• Retain adequate staffing levels.
• Conduct annual performance reviews July and January; Establish targets and objectives.
• Monitor staff performance - work with HR on employee relations and training issues.
• Uses discretion and judgment to make decisions on job status and succession planning recommendations to Human Resources.
• Keeps in touch with competitor activities and industry trends.
• Attend industry-related functions when required.

Requirements

• High school graduate, some college preferred.
• Knowledge of related computer applications: EDI/Cargowise, CRM.
• Familiarity with all freight forwarding procedures and financials: TSA, CBP, IATA, FMC, BIS.
• Business unit & Cost center supervision experience: P&L, Debtors, AR/AP.
• Essentially six plus years of industry related experience required.
• Demonstrated Leadership and People Management skills.
• Proven sales ability.
• Highly motivated and results driven.
• Outstanding people skills; customer driven, business savvy.
• Able to handle complex problems, knows how to multitask.

Benefits

• Full health insurance (medical, dental, and vision)
• Life insurance
• Disability insurance
• Pet insurance
• Competitive compensation
• 401k with employer match
• PTO (including your birthday off)
• Dynamic global work environment