Branch Manager

Havertys • Hoover, AL

20d • Onsite

About The Position

As a Branch Manager, you will lead and manage all aspects of the Havertys Furniture Store, ensuring the daily operations are consistent with our culture and core values. You will be responsible for achieving sales goals, overseeing store operations, providing exceptional customer service, managing office operations, delivery/backroom processes, human resources, purchasing, and merchandising. You will function as a sales leader and coach to all staff members, driving the success of the store.

Requirements

• Retail sales management experience.
• Retail store planning, merchandising, profit and loss management, accounts payable, budgeting, and business acumen.
• High School / GED or equivalent required; or 3-5 years related experience and/or training; or equivalent combination of education and experience.
• A love for sales, creating happiness with customers, and building lasting relationships.
• Exceptional analytical, problem-solving, and decision-making skills.
• Proven ability to motivate, influence, and inspire yourself and others.
• Computer literacy.
• Enjoyment of details and operational excellence.
• Excellent communication skills.
• Integrity, honesty, and leadership.

Nice To Haves

• College education preferred.
• Furniture and interior design experience are a major plus.

Responsibilities

• Lead and manage all aspects of the Havertys Furniture Store.
• Ensure daily operations are consistent with company culture and core values.
• Achieve sales goals.
• Oversee store operations.
• Provide exceptional customer service.
• Manage office operations, delivery/backroom processes, human resources, purchasing, and merchandising.
• Function as a sales leader and coach to all staff members.
• Inspire team members to bring the vision of our customer’s homes to life by Furnishing Happiness.
• Delight customers by offering personalized design, quality home furnishings, and an outstanding customer experience.
• Represent the Havertys brand through polished communication, personal appearance, and professionalism.
• Demonstrate company Values: Customer Focus, Integrity, Quality, Teamwork, while embracing History and Heritage.
• Coach, lead, and develop teams to promote a positive and dynamic store environment.
• Promote the complimentary design service.
• Attract, train, and develop top talent.
• Support the Leadership team with new initiatives and training.
• Deliver top results with a positive attitude.
• Respond appropriately to complex priorities and produce detailed operationally sound results.
• Ensure Havertys Associates feel supported and inspired.
• Give back to the community.

Benefits

• Competitive salary with bonus potential based on branch performance.
• Paid comprehensive training.
• 401K program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off includes vacation, sick time, personal days, company holidays.
• Ability to advance within the company if desired.
• Opportunities to give back to the community.
• Substantial associate discount on our quality merchandise.
• Bonus program for Team Member Referrals.
• Educational financial assistance.
• Complimentary health and wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED