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Branch Manager
World Finance - Manning, SC
posted about 1 month ago
About the position
World Finance, winner of the Top Workplaces USA award two years in a row, helps customers meet their financial needs and unlock their financial good. We're a people-focused company looking for a Branch Manager to lead and support a team dedicated to helping customers reach their financial goals. If you're a confident communicator and an optimistic forward-thinker, then you're an ideal candidate for this role. As a Branch Manager, team members look to you for direction, motivation, and knowledge.
Responsibilities
- Facilitate excellent customer service, leading team members by example toward customer care.
- Thoughtfully manage team members - directing, mentoring, and delegating their daily tasks.
- Address customer needs holistically, from pairing them with the right loan to assisting with taxes.
- Thoughtfully sell new & existing World products to help customers meet their financial needs.
- Support, collaborate with, and lean on the strengths and talents of your branch team.
- Maintain strong customer relationships and build community within your branch.
- Foster relationships in the community that organically drive loan & tax business to the branch.
Requirements
- A way of making both customers & team feel understood and taken care of.
- The willingness to evolve to meet needs and embrace new ideas.
- Absolute team player - pitching in when needed and accepting help, too.
- The ability to negotiate, strategize, and plan.
- Passion for customer service and quality-driven problem-solving.
- Management experience or history of strong teamwork: people skills are everything.
- A positive influence and the motivation to grow in leadership.
Benefits
- Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
- Paid holidays, sick days, vacation time, and a 401(k) plan (including company match).
- Team members get paid volunteer hours each year.
- Opportunities for upward growth which includes profit share.
