Branch Manager 2 - Springfield, IL (Land of Lincoln)

US Bank • Springfield, IL

395d • $66,640 - $78,400

About The Position

The Branch Manager 2 at U.S. Bank is responsible for leading and managing branch operations to ensure compliance with banking laws and regulations while delivering an exceptional customer experience. This role involves coaching and developing team members, driving market share growth, and fostering a culture of customer obsession. The Branch Manager will also adapt to new digital solutions and engage with the community to promote U.S. Bank products and services.

Requirements

• Bachelor's degree or equivalent work experience.
• 1-2 years of experience in sales, retail management, or banking environment.
• Strong analytical skills for evaluating credit requests and preparing budgets.
• Effective interpersonal communication and leadership skills.
• Ability to evaluate and resolve problems with minimal guidance.
• Demonstrated success in a retail sales environment.

Nice To Haves

• Thorough knowledge of regulatory, policy, and compliance issues.
• Solid understanding of retail product philosophy and systems.
• Working knowledge of employment practices including rewards and recognition.

Responsibilities

• Lead and manage branch operations to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor, and train team members to enhance performance and customer service.
• Utilize effective communication and critical thinking to identify and fulfill customer financial needs.
• Promote U.S. Bank products and services within the local market/community.
• Establish performance expectations and hold team members accountable for results.
• Adapt leadership style to navigate change and ambiguity effectively.
• Foster teamwork and collaboration among team members and U.S. Bank partners.
• Manage day-to-day operations, including candidate selection and employee performance management.
• Drive customer market share growth through relationship building and collaboration.
• Ensure compliance with all banking laws and regulations through continuous training and monitoring.

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Adoption assistance
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree