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Body Shop Manager

$120,000 - $120,000/Yr

Whiteface Ford Linc-merc - Hereford, TX

posted about 2 months ago

Full-time - Mid Level
Hereford, TX

About the position

The Body Shop Manager is responsible for overseeing the daily operations of the collision center, ensuring high-quality repair outcomes while managing budgets and financial performance. This role involves leading a team, maintaining compliance with industry standards, and enhancing customer experiences through effective service delivery.

Responsibilities

  • Oversee daily shop operations, ensuring seamless production workflows and adherence to safety protocols.
  • Prepare and manage the annual and monthly operating budget of the collision center.
  • Monitor and maintain all accounts payable and receivable related to the collision center.
  • Optimize key performance indicators, including profitability, cycle time, and customer satisfaction.
  • Maintain a clean and organized repair facility and monitor maintenance for shop equipment.
  • Develop and expand relationships with DRP partners to increase shop revenue.
  • Recruit, train, and manage a high-performing team, fostering a culture of excellence.
  • Manage relationships with fleet accounts and retail customers, providing tailored repair solutions.
  • Ensure exceptional customer experience from insurance coordination to post-repair satisfaction.
  • Advance understanding of repair processes to guide team operations effectively.
  • Ensure compliance with industry standards, including I-CAR certifications and safety regulations.

Requirements

  • Minimum of 1+ years in collision repair management with expertise in DRP programs.
  • Advanced proficiency in estimating systems like CCC1 and understanding of collision repair processes.
  • Proven ability to build, lead, and motivate high-performing teams.
  • Excellent communication skills and a client-focused mindset.
  • Strong organizational and analytical skills to manage competing priorities.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off, up to 5 weeks after tenure
  • Professional development assistance
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