Billing Representative - North Kansas City, MO

Owens & Minor•Kansas City, MO

5d•$17 - $19•Onsite

About The Position

This role focuses on preparing and handling billing for patient accounts to ensure timely reimbursement. The position supports accurate claim submission, documentation compliance, and effective account resolution within an office-based environment. Key highlights include an office-based position, focus on billing accuracy and reimbursement timelines, interaction with patients and internal teams regarding account status, and a documentation-driven role.

Requirements

High School Diploma or GED required
One year of related experience required
Business acumen
Problem solving/analysis
Communication proficiency
Personal effectiveness/credibility
Basic skills in Access, Excel, PowerPoint, MS Project, Visio, and Word

Responsibilities

Prepare and handle billing for accounts to ensure timely reimbursement
Ensure all paper claims are submitted within 48 hours of print date
Identify insurance requirements needed to meet payor requirements
Review bills for correct products, codes, physician information, and billing format for payor
Pull patient files as necessary to verify information
Ensure all required backup documentation is submitted with the bill
Review and correct edit reports for claims submitted electronically, as needed
Respond to written customer inquiries regarding account status within five days of receipt
Respond to verbal patient inquiries within 24 hours
Research customer accounts thoroughly and document appropriately
Ensure all changes to bills are documented in the billing system
Document all account activity in the system
Bring recurring issues to the attention of the department supervisor
Perform other duties as required