Community Action Partnership of San Luis Obispo Countyposted about 1 month ago
Manager
San Luis Obispo, CA
Religious, Grantmaking, Civic, Professional, and Similar Organizations
About the position
As the Billing and Data Programs Supervisor, you'll play a vital role in ensuring the integrity and efficiency of our billing and data systems. You'll lead a small but mighty team of Billing Coordinators and Data Analysts, guiding them to deliver high-quality work that supports our Homeless Services Division. Your leadership will help ensure timely reimbursements, accurate reporting, and data-driven decision-making that fuels our mission.
Responsibilities
- Directly oversees Billing Coordinator and Data Analyst roles
- Provides coaching, training, and performance feedback
- Supports cross-training and professional development
- Manages daily billing operations for CalAIM and related programs
- Ensures timely and accurate claim submissions and reconciliations
- Audits billing reports and resolves discrepancies
- Coordinates with Finance and external partners (e.g., CenCal)
- Oversees data entry and quality in HMIS and related systems
- Ensures timely and accurate reporting for internal and external use
- Collaborates with Planning and IT to optimize data systems
- Maintains confidentiality and data integrity
- Develops and delivers training on data systems and billing processes
- Provides technical support and quality assurance feedback
- Acts as liaison between Homeless Services, Finance, and external partners
- Prepares and presents data summaries to leadership and stakeholders
- Participates in community and internal improvement meetings
- Ensures compliance with funder and CAPSLO policies
- Identifies and implements system and process improvements
- Supports development and maintenance of data systems
Requirements
- Must have a bachelor's degree and/or experience equivalent to a minimum of five years of experience in homeless services
- Must have knowledge of homeless services, Case Management, and CalAIM initiatives
- A minimum of 1 year of experience with HMIS and Client Track systems
- Minimum of two (2) years of experience in a supervisory/management position
Nice-to-haves
- Experience in billing medical insurance is preferred
- Bilingual/biliterate in English and Spanish preferred
