Billing Coordinator
Steno
•Remote
About The Position
At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.
Requirements
- 1+ years of high-volume billing, invoicing, or data entry experience
- Tech-savvy
- Quick to learn new systems
- Comfortable managing tickets and communication in tools like Google Workspace, Zendesk, and Slack
- Organized and adaptable
- Thrive in a fast-paced, remote environment
- Own your work
- Solve problems on the fly
- Contribute to a high-performing, growing team
Nice To Haves
- Legal or court reporting experience a plus
- Reputation for speed, accuracy, and catching issues early
Responsibilities
- Process invoicing for providers and firms with speed and precision in billing systems
- Handle tickets and Slack requests with urgency while meeting SLA expectations
- Enter orders, generate invoices, and verify details to ensure error-free processing
- Route inquiries to the right teams and keep requests moving without delays
- Investigate issues, correct errors, and maintain workflow continuity
- Ensure all client and provider documentation is complete and audit-ready
- Identify inefficiencies and help streamline billing workflows in a fast-paced environment
Benefits
- Stock options
- Premium Medical, Dental, & Vision Coverage
- 100% of premiums covered for some plans
- Competitive Base Salary
- Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
