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City of Somerville, MAposted about 1 month ago
$85,000 - $85,000/Yr
Full-time • Entry Level
Somerville, MA
Executive, Legislative, and Other General Government Support
Resume Match Score

About the position

The Water/Sewer Billing Analyst is responsible for the City of Somerville residential and commercial accounts. Performs a high level of administrative tasks to ensure that the City of Somerville water bills are accurate. Employee is required to perform all similar or related duties.

Responsibilities

  • Processes approximately 15,000 or more district bills for the City of Somerville.
  • Oversees and ensures accuracy for each district; analyzes and audits all the operations of the billing process.
  • Aids customers with billing questions.
  • Researches and reconciles customer accounts for abatements or refunds daily.
  • Establish all new accounts and update the database regularly.
  • Oversees and trains the water meter readers and customer service staff on billing and customer inquiries.
  • Downloads and transfer of districts from the MUNIS System to the metering software.
  • Runs reports for end of month procedures.
  • Monitors meter readers accountability daily.
  • Processes Final Water Bills, Invoices, Requisitions and billing adjustments as necessary.
  • Files and stores all Billing information and Water Meter Forms.

Requirements

  • Bachelor's degree with five to seven (5-7) years related work experience in accounting/bookkeeping field.
  • Working knowledge of MUNIS and Microsoft Office preferred.

Benefits

  • 4 weeks annual vacation for non-union positions.
  • Medical insurance through the Group Insurance Commission (GIC) - 80% of premium costs paid by City.
  • Dental coverage low and high plans through Cigna.
  • Vision care through Vision Service Plan (VSP).
  • Long term disability through Sun Life.
  • Group and voluntary life insurance through Boston Mutual.
  • Health Care and Dependent Care flexible spending through Benefit Strategies.
  • Deferred compensation plans through a choice of three vendors.
  • Free, confidential services through the Employee Assistance Program (EAP) provided by E4Health.
  • Annual cancer screening & wellness release.
  • Somerville Retirement Pension System.
  • Tuition reimbursement.
  • MBTA pass program.
  • FREE Blue Bikes membership.
  • Eligible employer for the Public Service Loan Forgiveness Program (PSLF).
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