Biller, Practice PFS, Full-time

Community Hospital•Grand Junction, CO

3d•$19 - $22•Onsite

About The Position

This is a full-time position for a Biller at Practice PFS. The role involves following up on assigned accounts, researching and analyzing accounts and payments, ensuring all conditions for payment receipt are met, writing appropriate notes in the system, and meeting daily and weekly productivity standards. The Biller will also respond timely and accurately to correspondence and inquiries from payers, patients, and other parties, initiate contact with patients as necessary, and evaluate accounts for write-offs or corrections. Additionally, the role includes preparing correspondence, establishing payment arrangements, and escalating issues to the supervisor. The Biller will submit claims and/or statements for payments, prepare refund requests, and review reports to identify and correct denials and edits, suggesting action plans to prevent future denials. The position also involves investigating the possibility of Medicaid linkage and preparing write-off requests for denied claims that cannot be appealed.

Requirements

High school diploma or equivalent.
One to three years related experience and/or training preferred.

Responsibilities

Follows up on all assigned accounts within the billing systems in accordance with pre-established goals.
Initiates proactive measures that result in account resolution.
Researches and analyzes accounts and payments; reverses balances to credit or debit if charges were improperly billed or if payments were incorrect.
Ensures that all conditions for payment receipt have been satisfied, which includes, but is not limited to, accurate charges and financial class, authorization/certification/information, claims address, ICD-10 and CPT-4 coding, patient insurance eligibility, patient benefit coverage, and patient responsibility.
Writes appropriate notes in the system for every account, including any action taken.
Meets daily and weekly productivity standards.
Responds timely and accurately to all incoming correspondence and inquiries from payers, patients, and other appropriate parties.
Initiates contact with patient, as necessary.
Initiates recommendations and action plans for resolving accounts.
Evaluates accounts to determine any write-offs or corrections required, including duplicate charges.
Handles in a professional and confidential manner all correspondence, documentation, and files.
Attempts to locate patient/guarantor through direct contact, letter, or other means.
Receives and answers inquiries or complaints concerning self-pay accounts; gathers information for timely resolution of issues.
Speaks with patient/guarantor to find third-party sponsorship, settlement, or to begin charity process.
Prepares correspondence to patient/guarantor, as necessary.
Establishes payment arrangements according to preset guidelines.
Elevates issues, as appropriate, to the supervisor.
Submits claims and/or statements for payments.
Prepares refund requests for any monies due to patient or insurance company.
Reviews various reports to identify denials and edits; corrects claims, suggests action plans to eliminate these denials/edits in the future, and determines appropriateness for appeal.
Prepares write-offs requests for denied claims which cannot be appealed.
Investigates the possibility of Medicaid linkage.