Bilingual Spanish Representative-Train Onsite Work at Home

$37,000 - $40,000/Yr

Afni - Tucson, AZ

Full-time - Entry Level

Tucson, AZ

Administrative and Support Services

About the position

As a Bilingual Spanish Representative, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. You will provide an exceptional customer experience by using strong relationship-building skills. Your role is crucial in helping customers understand their insurance options and ensuring they receive the best solutions for their needs.

Responsibilities

• Take inbound calls and conduct a consultation to identify the prospective insured's needs.
• Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
• Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
• Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
• Engage in a conversation with people from all walks of life.
• Provide and customize assistance according to the policyholder's needs.

Requirements

• At least six months working in a service or sales environment
• Ability to work in a fast-paced environment
• Ability to multitask and use effective time management
• Ability to communicate written and verbally
• Computer skills

Benefits

• Full time hours. 40-hour work week.
• Job Stability. We've been in business since 1936.
• Paid Time Off. Because rest isn't a reward - it's necessary for your wellbeing.
• Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
• Tuition Reimbursement. Your goals are important and we'll help you achieve them.
• Referral Program. We have one of the most lucrative referral programs around.
• Career Growth. Most of our senior leadership started as agents. We promote from within!
• Annual Performance Reviews. We reward your good work with more money.