Bilingual Sales Consultant - 12 month contract

HomeEquity Bank • Toronto, ON

102d • Hybrid

About The Position

This role is primarily responsible to make outbound telephone calls to prospective clients who have inquired to receive some information about our solutions. The incumbent will also handle inbound calls with the same purpose. The objective will be to qualify clients and book telephone meetings for HomeEquity Bank’s Inside Sales Team. The Sales Consultant will be required to answer client questions as well as present HomeEquity’ Bank's product solutions to help meet their needs. This is a fast-paced environment ideal for individuals who work well with targets and are seeking a challenge.

Requirements

• Bilingual with proficiency in English and French is required.
• Post-Secondary education or equivalent work experience
• Progressive customer service or Telesales experience
• Ability to type 40 words per minute
• Ability to work on weekend shifts is mandatory – full or part-time hours
• Proficient with Word, Outlook, Excel
• Experience and comfortable gathering sensitive information from clients regarding their financial situation
• Tech savvy—experience with Salesforce is an asset
• Detail oriented
• Comfortable working with targets and achieving them
• Is a results-oriented individual
• Knows how to manage time-sensitive information

Responsibilities

• Making outbound calls to prospective clients who have already reached out for some information
• Handling inbound calls for prospective clients who are reaching out for information
• Deliver prepared sales talk that describes our products in order to persuade potential customers to book a meeting with our Inside Sales Team
• Explain HomeEquity products, overcome objections and answer client questions
• Obtain customer information such as name, address, and secured debt and enter the information online
• Adjust sales scripts to better target the needs and interests of specific individuals
• Telephone or correspond to inquiries from customers
• Schedule appointments with the Inside Sales Team for customers

Benefits

• Extended health and dental benefits
• Employee & Family Assistance Program
• Employer-Matched Group Retirement Savings Plan
• Employee Share Investment Plan
• Well-being initiatives including: a wellness account; virtual self-care programs and extended mental health benefits
• Employee corporate discount for GoodLife Fitness

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree