Unclassified - San Jose, CA

posted 2 months ago

Full-time - Entry Level
San Jose, CA

About the position

The Bilingual Customer Support Specialist is a temporary role within a leading high-tech company, focused on providing exceptional customer service and support. The position involves managing customer orders, logistics, and relationships, while also participating in group projects. The ideal candidate will possess strong Excel skills and the ability to learn new software quickly, contributing to a dynamic team environment.

Responsibilities

  • Order entry and maintenance
  • Provide shipment release
  • Manage customer order and delivery
  • Daily logistics support and follow-ups
  • Account coordination and execution of daily operations
  • Problem solving
  • Develop customer relationships and partnerships
  • Conduct customer visits and quarterly business reviews
  • Manage disposition
  • Participate in Customer Support Specialist group projects

Requirements

  • Bilingual proficiency
  • Solid Excel skills
  • Ability to quickly learn new software
  • Willingness to work overtime

Benefits

  • Equal employment opportunity
  • Consideration for all qualified candidates without regard to disability or protected veteran status
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