Beverage Server
Caesars Entertainment•Danville, VA
•Onsite
About The Position
The primary responsibility of the Beverage Server is to ensure customer satisfaction by serving and providing beverages to our guests to ensure an enjoyable stay.
Requirements
- Must be able to carry full trays on every round.
- Must be able to handle money according to procedure.
- Must be able to monitor guest consumption of alcohol and intervene as needed according to guidelines.
- Must meet attendance guidelines.
- Must adhere to regulatory, departmental and company policies.
Nice To Haves
- Provides personalized service and uses guest name.
Responsibilities
- Greets and welcomes all guests in a pleasant and professional manner.
- Provides timely cocktail service in a friendly and courteous manner.
- Keeps assigned areas clean and empty of glasses and bottles.
- Constantly looks for service opportunities.
- Responds to and resolves guest complaints.
- Answers guest questions and is knowledgeable about property events and attractions.
- Performs all side work at assigned station, such as stocking coffee, glasses, sugar, cream and coffee dispenser.
- Provides fast (10 minutes or less round time), friendly, professional beverage service to casino guests; carries full trays on every round.
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests.
- Maintains clean and stocked workstation.
- Handles money according to procedure.
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos.
- Promotes casino events and programs.
- Works closely with Total Rewards Center to promote new card sign up programs.
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor.
- Provides personalized service and uses guest name.
- Resolves service problems according to guidelines.
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
- Any other tasks/duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
