Bellperson
Sycamore Mineral Springs Resort•San Luis Obispo, CA
•Onsite
About The Position
Interact directly with guests and assist guests with any of their needs. The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Regular and reliable attendance.
Requirements
- Must be able to work holidays, weekends and evenings
- Bilingual skill is a plus
- Basic typing skills and ability to operate standard office equipment including: copier, fax, telephone, calculator, etc.
- Calculate figures and amounts.
- Coordinate multiple tasks simultaneously
- Ability to work in stressful situations
- Ability to work in a constant state of alertness and in a safe manner
- Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands.
- Talk or hear; taste or smell.
- The employee must occasionally lift and/or move, carry, push and pull up to 30lbs
Responsibilities
- Demonstrate thorough knowledge of the property, room types and room amenities
- Familiarize guests with the hotel's facilities and services, activities, safety features, as well as the guestroom and any in-room amenities.
- Coordinate with front desk and other departments for both internal and external guest's needs
- Provide a secure area for guests requiring temporary luggage storage.
- Deliver mail, packages, messages and special amenities to guestrooms and/or departments.
- Pick up and deliver Wellness Center laundry.
- Opening hotel doors and greeting guests upon arrival.
- Assist guest with their luggage both to and from their vehicles or between rooms for room moves.
- Controlling vehicle traffic flow and safety on property, especially during special events.
- Calling taxi services for guests upon requests
- Perform light housekeeping services in lobby, entry areas, and rooms as needed.
- Perform occasional, basic maintenance and or troubleshooting
- Maintain cleanliness of golf carts during shift.
- Reports any maintenance problems as they occur to the maintenance department or manager on duty.
- Employees may occasionally be asked to perform work on special assignments in addition to normal job duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
