Hancock Regional Hospital - Greenfield, IN
posted 16 days ago
Full-time - Entry Level
Greenfield, IN
Ambulatory Health Care Services
About the position
The position involves greeting clients at the Connection Center both in person and via phone, assisting individuals seeking support for various healthy behaviors, and providing administrative support to Community Health staff. Responsibilities include helping clients with intake forms, scheduling appointments, maintaining resource documents, and managing social media platforms. The role also requires taking minutes during meetings, processing invoices, coordinating events, and managing community programs.
Responsibilities
- Greet all clients to the Connection Center in person and via phone
- Interact with and assist individuals seeking support for healthy behaviors
- Assist with completion of intake forms and registering clients into the Electronic Medical Record
- Schedule appointments for Navigation support
- Provide information and referral resources via phone and in person
- Maintain resource documents in lobby
- Assist in maintaining social media platforms
- Maintain Partner and Team Directories
- Provide administrative support to Community Health staff, teams and committees
- Take minutes during all required meetings
- Process invoices and track departmental expenses
- Prepare mailings for events and other solicitations
- Assist with meeting coordination including room reservations and catering
- Assist with all healthy365 events including tracking RSVPs and processing monetary income
- Assist in managing/maintaining special community programs
- Assist in creating and maintaining new processes and procedures for healthy365 programming
Requirements
- Excellent people skills, including donor and volunteer relationships
- Strong written and oral communication skills
- Exceptional organizational skills
- Ability to multi-task and listen actively
- Creative problem-solving skills
- Computer proficient in Microsoft Office
- Knowledge of donor databases is a plus
- Results-oriented and self-motivated
- Ability to maintain strict confidentiality
- Knowledge of local community resources and treatment referral options
- Comfort navigating social media platforms
- Ability to maintain calm demeanor in high stress situations
