BDC/XDT Load Specialist
About The Position
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration. The primary purpose of this role is to coordinate the flow of product to XDT operations. This includes but is not limited to, ensuring that the level of service in processing the product is maintained against Lowe's defined standards, that all shipments are processed accurately and that product is picked up and transported by the third party providers at the facilities within the defined service standards, including next day customer orders. This position will work closely with the designated third parties WMS system.
Requirements
- Bachelor’s Degree – Business, Supply Chain, or related field or 3 years’ experience in transportation or related logistics field in lieu of Bachelor’s Degree
- Microsoft Suite familiarity
- Excellent oral, written, analytical, problem solving, and collaborative skills
Nice To Haves
- 1-year experience in transportation field in operations or support
- 1-year experience with Transportation Optimization software (JDA)
- 1-year experience Familiar with a wide range of programs, including, but not limited to: JDA TMS, EDI, PeopleSoft and internet navigation
Responsibilities
- Provides allocations to the third party BDC providers allowing them to accurately process customer orders to our XDT network
- Provide regular updates to business and IT stakeholders on Load Planning status
- Works with Lowe’s distribution facilities, to achieve optimum operational efficiencies in loading while preserving positive customer experience
- Capture issues as the occur and communicate to appropriate team(s) for resolution
- Support and provide information on an ad-hoc basis to the IT teams on business requirement updates
- Serves the customer by working together with Distribution, Inventory Fulfillment, 3PL Providers, & Inventory Accounting, to give them a seamless Supply Chain Experience
- Develops and maintains a high level of expertise with the third party WMS, along with other system tools
- Monitor, as needed, that correct information is transferred between facilities
- Utilizes tracking and exception reporting to ensure shipments are executed according to plan and takes action if delays are noted
- Performs other related duties and responsibilities as required
Benefits
- exceptional benefits and opportunities to grow their skills
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
