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BDC SUPPORT
$37,440 - $37,440/Yr
Tricolor - Dallas, TX
posted 2 months ago
Full-time - Entry Level
Dallas, TX
501-1,000 employees
Apparel Manufacturing
About the position
The BDC Support role at Tricolor Holdings involves being the primary point of contact for customers, promoting products, managing client portfolios, and ensuring a high level of customer satisfaction. This position is essential for driving sales and maintaining relationships with potential clients through effective communication and follow-up strategies.
Responsibilities
- Promote the product and offer the benefits.
- Track leads in the system and make appointments for them.
- Manage a portfolio of clients and make and receive calls from potential clients.
- Recover the customer portfolio, who have visited the lots and for some reason did not buy, identify the reason and offer any possible option or solution to reschedule an appointment.
- Maintain contact with prospects through the corresponding channel, either through calls or messages.
Requirements
- 1 year+ of customer service experience
- High School Diploma or equivalent preferred
- Strong computer skills
- Able to pass a drug test and background check
Nice-to-haves
- Bilingual Spanish/ English preferred but not required
Benefits
- Pay - $18 hourly
- Health, vision, dental, and life insurance after 30 days of employment
- 401K matching 100% of contributions up to 4%
- Employee discount program
- Training and learning opportunities
- Childcare assistance
- Growth opportunities with 80% of managers promoted from within
