BDC Rep
EAG Automotive•Navasota, TX
•Onsite
About The Position
The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers, and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the Sales Associates, Sales Managers, support staff, and customers.
Requirements
- High school diploma or equivalent
- Excellent oral, written, and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem-solving skills
Responsibilities
- Receiving inbound sales phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients' concerns are addressed before the appointment date, such as cost, warranty questions, appointment duration, etc
- Contacting clients before the appointment date to confirm the appointment
- Following up post visit to ensure customer satisfaction
Benefits
- health insurance
- dental insurance
- vision insurance
- short-term disability
- Aflac products
- paid vacation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
