Bartender

Aspen Tech Labs - Cullman, AL

Full-time

Cullman, AL

About the position

The position involves providing exceptional customer service in the bar area of Shrimp Basket by mixing, garnishing, and serving both alcoholic and non-alcoholic beverages according to company specifications. The role requires maintaining knowledge of the menu, taking orders, preparing drinks, and ensuring a clean and stocked bar environment while interacting positively with customers and staff.

Responsibilities

• Maintain complete knowledge of Shrimp Basket food and beverage preparation, menu and specials.
• Take orders for alcoholic and non-alcoholic beverages and food items.
• Prepare orders for alcoholic and non-alcoholic beverages.
• Use a computer to ring orders into a POS system.
• Refill drinks as requested by customers.
• Accept different types of payment and make change.
• Interact with customers, management, and co-workers in a friendly and fast manner.
• Pass Responsible Vendor; Service of Alcohol test with a score of 90% or better (Alabama stores only).
• Check identification of guests to ensure they are of legal age to consume alcoholic beverages.
• Refuse to serve beverages to guests who are not of legal age and notify the manager.
• Observe guests' behavior and assist if overindulgence occurs (e.g., offer a taxi).
• Treat customers with respect and strive to exceed their expectations.
• Help customers be aware of and choose menu items, suggestively sell food and beverage items, and take orders.
• Keep the bar stocked and clean while providing friendly and attentive service.
• Maintain a clean work station.
• Report to work in a neat and clean uniform with well-groomed hair and personal hygiene.
• Adhere to all Company policies and procedures.
• Perform other duties as directed by management.
• Report to required meetings.

Requirements

• Customer Focus.
• Communication Proficiency.
• Organizational Skills.
• Stress Management/Composure.
• Time Management.
• Must be of legal age according to State regulations to serve alcohol.
• Basic mathematical, reading, and writing skills.
• Excellent communication skills, including asking for clarification on tasks, policies, and procedures.
• Multi-task oriented.
• Knowledge of workplace safety procedures.
• Good command of the English language, both oral and written.
• Must be attentive.
• Must report to work when scheduled and on time with a positive attitude.
• Must complete Responsible Vendor training program (where applicable).