Cooper's Hawk Winery - Kansas City, MO

posted 26 days ago

Kansas City, MO
Food Services and Drinking Places

About the position

The Cooper's Hawk Bartender builds relationships with our Guests by setting up, maintaining and operating our bar, in accordance with our recipe standards. They have a full understanding of food, beverages and wine service. The Cooper's Hawk Bartender collaborates with other Cooper's Hawk Team Members to provide timely, exceptional hospitality and service to our Guests.

Responsibilities

  • Greet all Guests with hospitality; engage and answer questions about food, wine, and facilities in a friendly, helpful manner
  • Maintain full knowledge of Cooper's Hawk food, drink and wine menus
  • Actively educate Guests on the Cooper's Hawk Wine Club; invite them to participate in the Club to expand our membership base
  • Actively communicate with Servers and Service Assistants to ensure we are delivering a memorable Guest experience
  • Prepare all beverages according to Cooper's Hawk's recipes, using proper measuring tools
  • Serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
  • Consistently increase knowledge of food and wine, and all other Cooper's Hawk products and services
  • Maintain awareness and basic knowledge of retail area functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
  • Maintain a safe, sanitary, organized, and stocked work area
  • Wash and sterilize glassware and prepare garnishes for drinks
  • Complete necessary side work during non-busy hours
  • Handle cash and utilize the MICROS system according to company standards
  • Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
  • Remain behind the bar during the shift, unless replaced by a manager
  • Perform other duties as assigned

Requirements

  • Must represent Cooper's Hawk Values
  • Must be at least 21 years of age
  • A minimum of 6 months of bartending experience required
  • Experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
  • Excellent Interpersonal skills
  • An individual who thrives in a team-based environment
  • A hospitality-focused individual with a passion for guest service, wine, beer and spirits
  • Experience using Micros or similar POS system
  • Ability to communicate clearly with Guests, Managers and Team Members
  • Ability to multi-task in a fast-paced environment
  • Ability to stand and walk up to 10 hours per shift
  • Ability to lift and carry up to 40 pounds
  • Must be able to read, write and understand English
  • Ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
  • Ability to work flexible shifts and schedules, inclusive of weekends and some holidays

Benefits

  • 50% Dining and Carryout
  • 40% Retail Wine
  • 20% Retail and Private Events
  • Monthly Complimentary Wine Tasting for Two
  • Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program
  • Company Matching 401(k) Retirement Savings Plan
  • Flexible Savings Accounts- Health and Dependent Care
  • Highly Competitive Pay plus Team Member Incentives & Rewards
  • Pay Access before Pay Day
  • Flexible Schedules
  • Paid Time Off
  • Wine and Culinary Education
  • Career Growth Flight Plan
  • Milestones Recognition Program
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