Hollywood Casino Columbus - Columbus, OH

posted 3 months ago

Part-time - Entry Level
Columbus, OH
Amusement, Gambling, and Recreation Industries

About the position

The Bartender position at Hollywood Casino in Columbus is a part-time role focused on providing exceptional beverage service in a fast-paced entertainment environment. The role emphasizes customer interaction, promoting a fun atmosphere, and ensuring guest satisfaction while adhering to safety and service guidelines.

Responsibilities

  • Responsible for fostering a fun environment
  • Being a gracious host to all guests and co-workers
  • Promoting a positive influence in the community and participating in company-sponsored events
  • Monitoring guest consumption of alcohol and intervening as needed according to guidelines
  • Serving as an ambassador of goodwill while working and at customer and public relations functions
  • Promoting casino events and programs
  • Providing personalized service and using guest names
  • Resolving service problems according to guidelines
  • Providing fast, friendly, professional beverage service to casino guests and beverage servers
  • Preparing and pouring drink orders with proper portions and ingredients according to recipe
  • Communicating with beverage servers and presenting drinks to guests or servers as required
  • Slicing and pitting fruit as required
  • Operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
  • Operating a cash register/POS System, ringing proper amounts into the register and giving the guest or server the correct change
  • Maintaining integrity of all financial controls and responsibilities
  • Working well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
  • Maintaining a clean and stocked workstation in accordance with established health and safety guidelines

Requirements

  • Must be 21 years of age
  • High school diploma or equivalent
  • Read, write legibly, understand and speak English
  • Excellent customer service/communication skills
  • Ability to count money and change correctly
  • Knowledge of cocktail ingredients and proper mixing and pouring techniques
  • Available to work required schedule which may include nights, weekends, holidays and overtime as needed
  • Must meet professional appearance standards as prescribed by company policy
  • Must be physically mobile with reasonable accommodation
  • Must be able to respond to visual and oral cues
  • Able to work in constricting areas
  • Able to tolerate second-hand smoke, noise, bright lights
  • Able to work at a fast pace in often crowded/noisy environment
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs.

Benefits

  • 401k Program
  • Company Perks
  • Career Opportunities
  • Advancement Programs
  • Scholarships
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