Barista

About the position

The Barista creates a memorable customer experience by providing fast, friendly service and consistent, quality products. This role is responsible for performing all job duties in a manner consistent with current company processes and procedures and maintaining all food safety and sanitation standards. Successful Barista's model our core values: Integrity - Love - Humility - Courage.

Responsibilities

• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Suggestively sell gift cards, complementary/additional products, and merchandise
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines and identify drink upon delivery
• Sign waive outside of store when scheduled to assist with promotions and driving customer traffic
• Line-bust outside of store when scheduled to assist with speed of service
• Operate and maintain cleanliness of all store equipment
• Optimize workflow efficiency by restocking workstations, food, supplies, and merchandise
• Maintain cleanliness of coworker and customer areas
• Demonstrate genuine appreciation to each customer

Requirements

• Passion for people
• Ability to work cooperatively in a team environment
• Commitment to master brand recipes and techniques
• Dependability
• Energetic, fast-paced, flexible work style
• Ability to learn quickly, problem solve, and handle multiple duties