Banquets Houseperson - Banqueting Operations

Hard Rock Hotel & Casino OttawaAtlantic City, NJ
Onsite

About The Position

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits It is the responsibility of the Banquets Houseperson to set-up, break down and maintain the overall cleanliness of the banquet, showroom, and convention space. Sets up and strikes banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, and linen. Sets up and strikes showrooms including trash and chairs. Maintains overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to trash, linen removal, rug cleanliness (vacuum, pan & broom, spot treatment) and chair cleaning. Coordinates proper storage of equipment and props used in the operation of the facility. Reports to supervisory personnel all items that need repair or replacement. Resolves guest requests within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft. Performs other job-related duties as assigned.

Requirements

  • High school diploma or equivalent.
  • Ability to lift and carry up to fifty (50) pounds at a time.
  • Ability to push and pull heavy items and equipment.
  • Self-motivated with attention to detail.
  • Ability to perform various activities such as constant standing, walking, frequent bending, reaching, kneeling, and squatting.
  • Ability to multi-task several activities and duties simultaneously.
  • Ability to function and act independently.
  • Ability to work well with people, in a team environment, and to communicate effectively both written & oral.
  • Ability to function in a fast-paced environment, under short time constraints, and within established deadlines.
  • Ability to work a flexible schedule including extended hours, weekends, and holidays.

Nice To Haves

  • Six (6) months previous hotel operations experience preferred.

Responsibilities

  • Sets up and strikes banquet, convention and meeting spaces for functions including, but not limited to, tables, chairs, staging, dance floors, and linen.
  • Sets up and strikes showrooms including trash and chairs.
  • Maintains overall cleanliness and presentation of banquet, convention and meeting spaces including, but not limited to trash, linen removal, rug cleanliness (vacuum, pan & broom, spot treatment) and chair cleaning.
  • Coordinates proper storage of equipment and props used in the operation of the facility.
  • Reports to supervisory personnel all items that need repair or replacement.
  • Resolves guest requests within scope of authority; otherwise refers the matter to management.
  • Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
  • Performs other job-related duties as assigned.

Benefits

  • Medical
  • Time Off
  • Retirement benefits offered through Local Union Representation
  • Free Meals
  • Free Uniforms
  • Free Parking
  • Discounts at Hard Rock properties around the globe
  • Discretionary annual bonus program
  • Training and Leadership development programs
  • Wellness programs including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
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