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ASM Global - Charlotte Harbor, FL

posted 2 months ago

Full-time
Charlotte Harbor, FL
Administrative and Support Services

About the position

The position involves assisting in the setup and breakdown of banquet events, ensuring high standards of customer service and adherence to company policies. The role requires teamwork, attention to detail, and the ability to follow instructions from management while maintaining a professional appearance.

Responsibilities

  • Reports for work in proper uniform according to the scheduled time.
  • Follows instructions for each event as given by the Food & Beverage Manager and/or Banquet Captain.
  • Assists with collecting all banquet equipment including flatware, china, glassware, and serving pieces needed for each event.
  • Assists with preparing garnishes, beverages, condiments, and breads.
  • Assists with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
  • Assists with preparation and set-up of event room when necessary.
  • Prepares tables with place settings as instructed by the Food & Beverage Manager and/or Banquet Captain.
  • Attends pre-function meeting for briefing of event details.
  • Provides friendly and courteous customer service at all times.
  • Remains at assigned station and performs duties as assigned according to each event.
  • Reports any customer concerns and/or complaints to Banquet Captain.
  • Breaks down tables and banquet equipment after each event.
  • Cleans and returns serving pieces to proper storage area.
  • Adheres to strict grooming standards and policies of the company.
  • Follows service standards, procedures, and guidelines.
  • Performs other duties as assigned and deemed necessary.

Requirements

  • Knowledge of catering services and terminology.
  • Strong guest service skills.
  • Ability to get along well with others.
  • Ability to receive and carry out instructions in a timely manner.

Benefits

  • Equal Opportunity/Affirmative Action employer
  • Commitment to sustainability
  • Recognition programs
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