Bankruptcy Legal Assistant

Maxwell & Morgan, P.C. - Mesa, AZ

Full-time - Entry Level

Mesa, AZ

Professional, Scientific, and Technical Services

About the position

The Bankruptcy Legal Assistant will support the asset recovery department of a growing law firm, providing assistance with bankruptcy cases and handling inquiries related to HOA legal matters. This role requires attention to detail, strong organizational skills, and the ability to work collaboratively in a team environment. The position offers training and opportunities for professional growth within the firm.

Responsibilities

• Handle incoming inquiries from callers regarding their HOA legal matters.
• Act as the point of contact for clients and assist them with their questions and provide updates as needed.
• Draft, review, and revise correspondence, documents, and pleadings.
• Perform research on issues that are not easily resolved.
• Review, analyze, and edit department correspondence.
• Assist attorneys with bankruptcy items and manage associated deadlines.
• Handle incoming phone calls and relay information related to client files following FDCPA guidelines.

Requirements

• 1-3 years of collections experience, preferably in a high volume environment.
• Experience with bankruptcy (Ch. 7 and Ch. 13).
• Familiarity with civil litigation deadlines and handling pleadings.
• Understanding of Fair Debt Collections Practices Act.
• Knowledge of collection procedures; garnishment experience is a plus.
• Solid skills in written and verbal communications.
• Strong customer service skills and/or call center experience preferred.
• Attention to detail and ability to complete tasks with a high degree of quality.
• Basic math skills and comfort working with numbers.
• Aptitude to manage multiple priorities and tasks to achieve sensitive deadlines.
• High level of interpersonal skills to respond calmly and make rational decisions in difficult situations.
• Competent with technology and comfortable with changing systems.

Nice-to-haves

• Experience in a legal environment.
• Familiarity with HOA law.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance