AVP, Technical Lead - Architecture

Synchrony - Chicago, IL

Full-time - Mid Level

Remote - Chicago, IL

Credit Intermediation and Related Activities

About the position

This role is responsible for designing, implementing, and managing highly available and scalable integrations across marketing and various other platforms. The position requires collaboration with multiple teams to ensure requirements are met and solutions are delivered on time, while also overseeing design and architecture for marketing solutions. The role emphasizes the importance of communication, documentation, and proactive monitoring to enhance system performance and reliability.

Responsibilities

• Partner with various teams across business and IT to ensure requirements are understood, solutioned within standards and delivered on time.
• Collaborate across multiple IT teams to deliver high-availability and high-performance solutions within organizational security and standards.
• Manage the IT build and run activities for Marketing and other applications.
• Communicate effectively with various leaders across business and technology to share status, dashboards, and review solutions.
• Oversee and review all design and architecture for assigned marketing solutions.
• Manage multiple IT technologies and priorities for multiple teams using Agile methodologies.
• Ensure internal process and documentation standards are maintained when developing and maintaining solutions.
• Create and manage proactive monitoring across all solutions to avoid and/or reduce the adverse impact on any applications.
• Identify new opportunities to drive system automations, improvements and simplifications for the engineering solutions handled.
• Perform other duties and/or special projects as assigned.

Requirements

• Bachelor's Degree and 8 years of system engineering experience OR in lieu of a Bachelor's Degree, High School Diploma/GED and 12 years of skilled system engineering experience.
• Excellent oral/written communication, analytical, problem-solving and collaboration skills.
• Minimum 3 years of experience in designing scalable applications.
• Minimum 2 years of experience in leading a team.
• 3+ years' experience working with Marketing solutions with SaaS platforms across MarTech and AdTech.
• 1+ years' experience working with Digital Asset Management solutions.
• 1+ years' experience working with Customer data platforms solutions.
• 4+ years' managing high availability technology solutions across Java and other platforms using monitoring tools and dashboards.

Nice-to-haves

• Experienced with Java, Oracle, Apache and other application servers, across Linux, Unix and Windows.
• Strong PC skills, Excel, Access, Microsoft Office, PowerPoint One Note.
• Experience with documentation and diagramming tools like Word/Visio etc.
• Solid communication skills, highly motivated and demonstrate high level of initiative.
• Passion for technology and self-driven.
• Having experience with DAM, Preference and Consent, CDP, Email and SMS activation platforms is a big plus.

Benefits

• Annual bonus based on individual and company performance.