AVP, BI Business Change Management

$142,500 - $235,100/Yr

The Travelers Companies - Hartford, CT

Full-time - Senior

Hybrid - Hartford, CT

Insurance Carriers and Related Activities

About the position

As a AVP, Business Transformation Change you will be lead a team responsible for organizational Change Management within Business Insurance. In this role, you will leverage the Travelers enterprise organizational change management framework to develop and implement a strategy that aligns with Business Insurance objectives and enhances the organization's adaptability to evolving market conditions. Likewise, you will develop change management capabilities across Business Insurance, chair the cross-functional Transformation Change Council, identify change impacts for large-scale initiatives, assist with sequencing decisions, and advance change management strategies to achieve business outcomes. In doing so, you will work closely with the leadership teams across Enterprise Change, the Business Insurance and the line of business CIO to ensure a full view of the most significant change affecting our key stakeholders and customers. Additionally, you will participate in the Enterprise Organization Change Management Community of Practice and help develop champions for effective change adoption.

Responsibilities

• Define and articulate the vision for change management within Business Insurance in alignment with overall business strategy and goals.
• Build and lead a high-performing team fostering a culture of collaboration, accountability, and continuous improvement.
• Mentor and develop team members to enhance their skills and career growth.
• Represent the organization as a thought leader in change management practices and participate in industry forums.
• Develop and implement an adaptable Business Insurance change management framework in partnership with Enterprise.
• Lead business transformation initiatives in partnership with Business Process Management (BPM).
• Conduct thorough change assessments to evaluate change readiness, organizational culture, and change resistance.
• Design and implement training programs to equip employees with the skills and knowledge needed to adapt to change.
• Perform other duties as assigned.

Requirements

• Bachelor's degree in Business Administration, Organizational Development, Change Leadership, or a related field.
• Eight or more years of experience in change management or organizational development.
• Five years of experience with proven leadership, collaboration, and influencing skills.
• Certification in one or more Change Management or similarly recognized group such as ProSci, CCMP, etc.
• Expert knowledge of change management methodologies and tools.
• Expert communication skills to engage with stakeholders.
• Expert critical thinking and problem-solving ability.
• Comprehensive understanding of insurance principles, policies, and procedures in the Property & Casualty space.
• Time management and organization skills.

Benefits

• Health Insurance: Employees and their eligible family members are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: Access to tools, discounts, and resources to achieve wellness goals.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards program.