Auxiliary Service Clerk-School Year (Open to the Public)

Cincinnati Public Schools•Cincinnati, OH

About The Position

The Auxiliary Service Clerk provides essential administrative support within the Cincinnati Public Schools (CPS), handling complex clerical and data entry tasks for the assigned department. This role is integral to maintaining organized and accessible records, supporting department operations, and ensuring seamless communication with staff, students, and the public. The clerk demonstrates proficiency in modern office practices, information management, and professional communication, directly contributing to the efficiency and professionalism of CPS auxiliary services.

Requirements

Fundamental mathematical concepts for accurate data entry and record maintenance.
English language skills, including proper grammar, punctuation, and professional communication.
Proficient typing and word processing techniques.
Departmental policies, procedures, and regulations applicable to the assigned position.
Current office practices and methodologies, along with experience using office equipment and software essential for job duties.
Ability to work independently with minimal supervision, managing time and tasks efficiently.
Ability to operate modern office equipment, including computers, and navigate required software with ease.
Ability to communicate professionally and clearly, both verbally and in writing, ensuring understanding and engagement.
Ability to perform routine mathematical calculations for data verification and financial tasks.
Ability to type and word process at a proficient speed, meeting job performance standards.
Ability to prepare, edit, and proofread various documents with a high level of accuracy and professionalism.
Ability to interpret and relay department or school policies, ensuring comprehension and adherence.
Ability to establish and maintain respectful, professional relationships with staff, students, and the public.
Ability to protect the confidentiality of sensitive information as required by school policies.
Ability to work occasional overtime or adjust schedules as needed to meet departmental requirements.
High school diploma or equivalent required.
At least one year of administrative or clerical experience, preferably in an educational or public service setting.
Proficiency in Microsoft Office Suite and data entry software is highly preferred.

Responsibilities

Prepare, type, word process, and proofread various documents, including correspondence, agendas, and reports, ensuring accuracy and clarity.
Enter and update data across multiple computer systems, maintaining organized and accurate digital records.
Answer phones, provide information, and assist CPS staff and the public, offering courteous and accurate guidance on department/school policies and procedures.
Monitor and direct calls, visitors, and correspondence, routing inquiries and complaints to appropriate personnel for resolution.
Organize, file, and maintain documents and reports, both manually and electronically, supporting efficient record management.
Utilize office equipment, including telephones, PCs, copiers, and fax machines, to support daily operations.
Order, track, and inventory departmental supplies, materials, and equipment, ensuring sufficient resources are available.
Provide instructions and support to new and newly transferred employees within the department.
Assume the responsibilities of absent employees as needed to maintain department continuity.
Verify available funds for departmental financial activities, compile payroll data, review time sheets, and assist in payroll maintenance as necessary.
Adhere to CPS policies and maintain confidentiality of sensitive information, particularly regarding student and employee records.
Perform related administrative tasks as required, contributing to the smooth operation of the department.