Automotive Store Manager

$60,000 - $70,000/Yr

Monro Muffler Brake & Service - Hartford, CT

posted 12 days ago

Full-time - Entry Level
Hartford, CT
Motor Vehicle and Parts Dealers

About the position

The Store Manager position is responsible for providing the day-to-day leadership to the store and teammates. This position supports Monro's vision in becoming a leader for automotive and tire centers, trusted by consumers as the best place for quality maintenance and repairs.

Responsibilities

  • Develop sales and technical teammates to produce a consistent 5-star Guest experience
  • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry
  • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty
  • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services
  • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates
  • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses
  • Perform other duties as assigned

Requirements

  • High School Diploma or equivalent
  • 4-6 years of demonstrated leadership experience in an Automotive retail/sales environment
  • Proven ability to manage, drive and deliver financial results while controlling costs
  • Ability to influence and motivate a team to achieve set goals and objectives

Nice-to-haves

  • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments
  • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports
  • Business mentality with the drive to exceed established goals
  • Possess basic algebra skills to calculate figures and amounts such as discounts, interest, commissions proportions, and percentages
  • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment
  • Ability to take initiative in identifying problems, collecting data, and establishing facts in order to produce practical decisions and solutions
  • Ability to effectively mentor, coach and develop teammates

Benefits

  • Health Insurance
  • Dental Insurance
  • 401K Retirement Plan with Company Match
  • Paid vacation
  • Paid Holidays
  • Employee Discounts
  • Career Development
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