Winter Haven Honda - Automotive Service Advisor
About The Position
Winter Haven Honda is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.
Requirements
- Must have a proven record of achieving exceptional customer satisfaction
- Must have a valid driver's license and be in good standing
- Must exhibit personal and professional integrity
- Have a desire for a long term career with a growing organization
Nice To Haves
- One year of dealership Service Advisor experience, preferred
- CDK experience; preferred
Responsibilities
- Greets and consults with customers to interpret their needs and arrange for appropriate service
- Serves as the primary point of contact for all automotive service and repair matters
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Sells additional needed services
- Sets and manages the expectations for service delivery for both the customers and mechanics
- Continuously updates customers on repair needs and completion times
- Verify that the final invoice reconciles with the work performed on the repair order
- Performs other duties as assigned
Benefits
- Progressive and Competitive Pay Plan
- Strong mentorship program to help you gain the experience you need to progress your career
- Excellent opportunities for growth and internal promotions
- Ongoing Training and Education
- Employee Purchase and Service Discounts
- Paid Vacation
- Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- Team-oriented, professional and fun work environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
