Automotive Sales Consultant

LaFontaine Lincoln Grand Rapids - Grand Rapids, MI

Full-time - Mid Level

Grand Rapids, MI

1,001-5,000 employees

About the position

The Automotive Sales Consultant is responsible for selling automobiles by understanding and demonstrating their features, capabilities, and characteristics. This role involves developing and qualifying buyers, closing sales, and ensuring customer satisfaction through effective communication and service. The position is part of a growing business that values family, community involvement, and environmental protection.

Responsibilities

• Greet customers on the sales floor and determine their vehicle preferences.
• Explain features and demonstrate vehicle operation in the showroom or on the road.
• Suggest optional equipment for customers to purchase.
• Research availability of models and optional equipment.
• Consult with the Sales Manager as necessary before finalizing sales.
• Compute and quote sales prices, including taxes and financing options.
• Prepare all related paperwork and applications for vehicle sales.
• Deliver new vehicles to customers, ensuring they understand the vehicle's features and paperwork.
• Maintain a prospect development system to track potential sales.
• Stay knowledgeable about new products, features, and accessories.
• Attend sales meetings and training sessions as scheduled.
• Adhere to company policies and procedures.
• Meet or exceed written sales forecasts and projected numbers.

Requirements

• High School Diploma or GED
• Valid driver's license with a satisfactory Motor Vehicle Report (MVR)
• 2 years of automotive sales experience
• Ability to read and interpret business documents and regulations
• Strong communication skills for presenting information and responding to questions
• Problem-solving skills to handle various situations effectively

Nice-to-haves

• Knowledge in used car sales
• Experience in customer service
• Familiarity with automotive financing options

Benefits

• AD&D insurance
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching
• Employee discount
• Referral program
• Pet insurance