Automotive Product Specialist

The Jim Pattison Auto GroupNorth Vancouver, BC
Onsite

About The Position

Jim Pattison Toyota Northshore is seeking an energetic, driven, tech savvy, and personable individual to join our sales team as a Product Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for you! Whether you are an experienced automotive sales professional or looking to launch a rewarding new career, this is an exciting opportunity to join our Toyota dealership team. We are committed to developing motivated individuals who bring a strong work ethic, enthusiasm, and a customer-first mindset. Representing the Toyota brand means helping customers find vehicles they can depend on while building a successful and rewarding career in the automotive industry.

Requirements

  • High school diploma or equivalent required.
  • Eligible to obtain a VSA license.
  • Must be available all days of the week, including evenings and weekends.
  • Strong work ethic with a high level of energy and motivation to succeed.
  • Excellent communication and interpersonal skills.
  • Customer focused mindset with the ability to build rapport and trust.
  • Highly organized with the ability to multi task and follow up consistently.
  • Positive attitude and willingness to learn in a fast paced sales environment.
  • Successful candidates to submit a satisfactory Driver’s Abstract.

Nice To Haves

  • Previous sales or customer service experience is a strong asset, but not required.

Responsibilities

  • Guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Toyota brand.
  • Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries.
  • Build rapport with customers to understand their needs and recommend suitable vehicle options.
  • Conduct vehicle presentations and test drives.
  • Present pricing, financing options, and assist in structuring deals in collaboration with management.
  • Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships.
  • Coordinate vehicle deliveries and ensure a seamless handover experience.
  • Continuously develop product knowledge and stay up to date on Toyota features, technology, and market trends.
  • Contribute to team success by maintaining a positive attitude and strong work ethic.

Benefits

  • Competitive compensation plan with uncapped commissions and bonus opportunities.
  • Career growth opportunities within a large and well-established automotive group.
  • Manufacturer and in-house training are provided.
  • Exclusive access to vendor promotions, offers and purchase programs.
  • Recognition and rewards program.
  • Comprehensive benefits package.
  • Amazing colleagues, great working environment, and a team building culture!
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