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PERRY FORD LINCOLN OF SAN LUIS OBISPO - San Luis Obispo, CA

posted 2 months ago

Full-time - Entry Level
San Luis Obispo, CA

About the position

The Automotive Front Desk Receptionist at Perry Ford Lincoln of San Luis Obispo plays a crucial role as the first point of contact for customers entering the dealership. This position requires a positive and motivated individual who can effectively manage communication and provide excellent customer service in a fast-paced environment.

Responsibilities

  • Answer, screen, and forward incoming calls
  • Greet customers with a smile and welcome them to the dealership
  • Direct visitors to the appropriate person or department
  • Book appointments for the service department
  • Use excellent verbal communication skills to effectively communicate with customers
  • Ensure a smooth transition between customers and personnel
  • Act as a liaison between Managers, Salespersons, and Service Advisors
  • Perform some administrative duties

Requirements

  • Superior customer service attitude
  • Prior experience in a fast-paced service industry is preferred
  • Positive energy to greet customers and quickly identify their needs
  • High motivation to perform at a high standard
  • Quality communication, writing, and grammar skills
  • Computer literacy
  • Ability to work within a team, maintaining focus and attention to detail

Benefits

  • Competitive Compensation
  • Employee discounts on vehicle sales, parts, and service
  • Training and support to assist you in achieving your goals
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