Experienced Automotive Collision Estimator (6081)

Team Automotive Group•Swansboro, NC

162d•$65,000 - $85,000•Onsite

About The Position

We're looking for an experienced Collision Estimator to join our growing Collision Center team. This is an opportunity to build a rewarding career with a company that values quality workmanship, exceptional customer service, and employee growth. As a Collision Estimator, you'll play a critical role in guiding customers through the repair process, preparing accurate repair plans, coordinating with insurance partners and technicians, and helping ensure every vehicle is repaired safely and efficiently. If you thrive in a fast-paced environment and take pride in delivering an outstanding customer experience, we'd love to hear from you.

Requirements

3+ years of collision estimating experience in a collision repair facility, body shop, or dealership environment.
Proficiency with CCC ONE and/or Mitchell Estimating Systems.
Strong knowledge of collision repair procedures, parts procurement, and insurance claim processes.
Excellent customer service, communication, and organizational skills.
Ability to manage multiple repair files while maintaining accuracy and attention to detail.
Self-motivated with the ability to work independently and collaboratively within a team environment.
Valid Driver's License required.

Nice To Haves

Automotive technical training, collision repair education, I-CAR, ASE, or other industry certifications are a plus.

Responsibilities

Prepare accurate and comprehensive collision repair estimates using CCC ONE or Mitchell estimating systems
Serve as the primary point of contact for customers throughout the repair process.
Review vehicle damage and explain repair recommendations to customers and insurance representatives.
Coordinate with vendors to support production schedules.
Communicate repair updates through phone calls, emails, text messages, and in-person interactions.
Work closely with technicians, production staff, and insurance adjusters to ensure repairs move efficiently through the shop.
Monitor repair progress and address supplements or estimate revisions as needed.
Deliver an exceptional customer experience from initial estimate through vehicle delivery.