Synovus Financial - Atlanta, GA

posted 6 days ago

- Manager
Atlanta, GA
Credit Intermediation and Related Activities

About the position

The IT Senior Manager works effectively with individuals at all levels of business partners, IT management, and third-party managed services providers and provides thought leadership on the best technology strategies and solutions for the assigned lines of business. This role works collaboratively with the business partners and IT members to develop, implement and maintain a technology roadmap for the assigned lines of business to meet the current and future business strategies. The IT Senior Manager drives the sourcing, planning and coordination of the departmental technology activities and ensures objectives of the various initiatives are accomplished within a prescribed time frame and funding parameters.

Responsibilities

  • Responsible for all aspects of people leadership; setting expectations, coaching, counseling, training, developing, evaluating, feedback, hiring, discipline and separations.
  • Determines necessary mix of skill set and manages staffing issues in a constructive and timely manner.
  • Responsible for overall morale of team and promoting cohesive attitude.
  • Establishes staffing/resource plans, determining appropriate mix of sourcing opportunities (outsourcing, off shoring).
  • Responsible for overall Organizational Effectiveness.
  • Builds expert knowledge in our industry and conveys knowledge to others.
  • Responsible for compliance with applicable policies and procedures.
  • Participates in setting policies and procedures and promotes governance and process adherence.
  • Establishes and maintains high-quality relationships with all levels across the company and with external partners.
  • Operates within broad goals and objectives and assesses impact to make strategic decisions.
  • Final decision authority for department budget and project activities.
  • Works with business units to set priorities and annual investments.
  • Challenges others to develop as leaders while clarifying roles and responsibilities.
  • Coordinates communication with all areas of the enterprise that impact the scope, budget, risk and resources of the work effort being managed.
  • Ensures that projects follow the established System Development Life Cycle standards.
  • Works closely with the end user, business technologists, and others to understand and prioritize business goals and information needs.
  • Assists other development staff, Project Manager(s) and/or Business Analyst in identifying and prioritizing opportunities for utilizing IT.
  • Anticipates internal clients needs and proposes alternative business solutions.
  • Manages all aspects of systems analysis, design, development, installation, maintenance, and enhancement for mission-critical application systems.
  • Resolves customer technical problems and develops technical related responses to Requests for Quotes (RFQ's).
  • Develops project resourcing strategies, allocating budget, staff, tools, and specialized support necessary for cost-effective implementation and training.
  • Manages the day-to-day activities of the assigned area and provides leadership, direction and growth opportunities to members of the department.
  • Manages the development and delivery of training for internal IT and external users.
  • Each team member is expected to be aware of risk within their functional area and raise and report known or suspected violations to the appropriate Company authority.
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