Bertera Chrysler Dodge Jeep Ram of West Springfield - West Springfield, MA
posted 4 days ago
The position requires managing a fast-paced auto body shop, ensuring effective communication with customers regarding parts status and repair progress. The manager will establish both long-term and short-term goals to ensure the shop's success, while also writing estimates for multiple insurance companies. Quality inspections of vehicles post-repair are essential to verify that all repairs have been completed properly. The role involves assigning repair work to technicians, supervising workflow, and ensuring that vehicle repairs are completed within specific target dates. Daily meetings will be held to discuss progress, and the manager will be responsible for scheduling all sublet work in a timely manner. Additionally, the manager will create and follow a daily work schedule, set up weekly and monthly pre-scheduled appointments, and manage internal billing and invoicing of repair orders. Monthly reporting and preparing weekly progress updates for upper management are also key responsibilities.