Invited - Akron, OH

posted 3 days ago

- Entry Level
Akron, OH
Amusement, Gambling, and Recreation Industries

About the position

The Golf Shop Attendant is responsible for promoting the game of golf and the Club while providing the Three Steps of Service to the Members and guests. Responsible for providing quality service, ordering necessary merchandise, and managing the golf shop operations.

Responsibilities

  • Responsible for efficient and friendly customer service throughout the pro shop, accurately ringing up charges at the register and checking in all golfers prior to play.
  • Respond to inquiries and make tee times for Members and guests both in-person and over the phone.
  • Focus attention on Members' and guests' needs while remaining calm, professional, and courteous at all times, even when under pressure.
  • Responsible for inventory controls, merchandise check-in, and organization of storage and display areas.
  • Keep up inventory levels of constantly stocked items (i.e., shirts, socks, gloves, hats, balls, etc.).
  • Responsible for marshaling, starting, and outside services as needed and requested.
  • Provide shop assistance to the Head Golf Professional, General Manager, and Tournament Coordinators.

Requirements

  • Customer service experience.
  • Basic Golf Knowledge.
  • A high school diploma or equivalent.
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