Attendant - EDR arrow_forward

Wind Creek Hospitality - Montgomery, AL

Full-time - Entry Level

Montgomery, AL

About the position

The Attendant role at Wind Creek Hospitality is an entry-level position focused on providing excellent service in a hospitality environment. The primary responsibilities include taking and serving food and beverage orders, processing transactions, and ensuring cleanliness in the service areas. The position requires a friendly demeanor and the ability to engage positively with guests, contributing to a welcoming atmosphere.

Responsibilities

• Greets customers and enters orders into the Point of Sale system.
• Prepares hot and cold food and drinks following specific recipes.
• Processes cash transactions by accepting money and making necessary change, while presenting a receipt to the customer.
• Adheres to all company standards and operating policies.
• Cleans outlet areas, including counter tops, sinks, display shelves, storage areas, and lounge areas on a continuous basis.
• Handles and solves any concerns and questions customers may have.
• Performs all side work and stocking of supplies at assigned stations and condiment area.
• Other duties & responsibilities as assigned.

Requirements

• High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment.
• Must be eighteen (18) years of age or older.
• Must successfully pass job interview, including a guest service audition.
• Must be able to lift and carry thirty (30) pounds.
• Must be able to respond to visual and aural cues.
• Must be able to work independently and as part of a team.
• Must be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environment.
• Ability to adequately and successfully perform all aspects of this position.
• Must possess a high level of maturity, dependability, and punctuality.
• Demonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formats.
• Must successfully complete ServeSafe Sanitation training.
• Willing to work odd and irregular hours.
• Willing to travel and participate in training as recommended or required.
• Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position.
• Must have willingness and ability to work in a smoke/secondary smoke environment.

Nice-to-haves

• Experience in foods/concessions; responsible for basic preparation, maintaining, and serving of concession and Smorgasbord type items.