Associate Program Manager - 18 month contract

Cencora • Quebec, QC

3d

About The Position

This role is in support of Cencora’s patient and provider support and pharma commercialization services in Canada marketed through our Innomar Strategies business.

Requirements

• Post-secondary education or equivalent in a related discipline
• Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
• Advanced knowledge of pharmaceutical distribution industry
• Strong business and financial acumen
• Strong analytical and mathematical skills
• Strong communication, both internally and externally as well as interpersonal and leadership skills
• Effective organizational skills; attention to detail
• Ability to consistently meet deadlines and multitask
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently
• Ability to work independently and in a team environment
• Adaptability to change and to learn new skills as required
• Excellent presentation skills
• Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)

Nice To Haves

• RN/RPN license an asset
• Bilingualism (French/English) is an asset
• Project management experience is an asset

Responsibilities

• Maintenance of a territory caseworker assignment
• Ongoing maintenance of the assigned projects
• Monitoring: Protocol adherence, Documentation in case files (electronic and hard files), Database use and accuracy of information collected, Phone calls for accuracy of content and telephone etiquette
• Participation in client consultations and working sessions in collaboration with the manager or in the manager’s absence
• Identification of training needs based on monitoring and lead refresher training as required and determined necessary in collaboration with the manager
• With the manager, participate in the hiring and training process of new staff
• Identification of needs for modification of program database, protocols and current processes
• Daily and on-going client project communications
• Assistance and back up to the manager
• Client reporting
• Responsible to report all Adverse Events to the assigned units/departments
• The Associate Program Manager will also be assigned other duties and tasks as required from time to time.

Benefits

• Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.
• Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree