Associate Program Development Intern - Hybrid in the Austin, TX Market

OEC • Bee Cave, TX

1d • Hybrid

About The Position

OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.

As an Associate Program Development Intern, you will provide education to customers on the benefits of increasing their usage of OEC solutions in a high-volume, outbound call setting. You will help customers understand the free additional aftermarket parts ordering platform (PartsTech) that is available to them as customers of OEC.

Candidates must live within commuting distance to the Bee Cave, TX area as this is a hybrid role working a 4-day work week at 3 days in office and 1 day remote from home. Hours are capped at 40 per week.

Requirements

• Requires a high school diploma, GED, or equivalent.
• No outbound calling experience is required; however, candidates must have the following skills and abilities:
• Strong work ethic, driven, resilient, and creative in engaging in meaningful conversations and handling objections.
• Professional speaking voice with strong phone etiquette skills.
• Self-motivated and results oriented.
• Can effectively organize and manage day-to-day work and priorities, and use time, energy and resources to meet goals, deadlines, and deliverables.
• A positive and determined attitude, and able to communicate in a respectful, positive and constructive manner, even during times of challenge and frustration.
• Excellent written and verbal communication skills.
• Able to employ structured selling methods.
• Strong desire and ability to evolve sales skills
• Flexible and adaptable approach to work
• Able to effectively work and thrive in a hybrid work environment that has limited opportunities for in-person interactions.

Responsibilities

• Conduct outbound, proactive calling to educate customers in a high-volume setting.
• Engage with customers by phone and email. Communicate knowledgeably to provide content and product/program information to generate signups of OEC solutions.
• Gather information to generate signups with key users and decision makers.
• Research accounts using internal CRM tools as well as external browsers and sites such as Google and LinkedIn.
• Participates in outbound call campaigns to improve usage of OEC solutions and the PartsTech platform.
• Achieves assigned targets and performance metrics in line with business requirements.
• Utilizes OEC’s customer database to document activity and maintain customer accounts.

Benefits

• flexibility
• remote work
• hybrid
• in-person role
• camaraderie and community
• empowerment
• encouraged to take risks, learn, and grow within a dynamic and supportive environment

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: High school or GED