About the position
The New Verticals team is all about expanding DoorDash beyond Restaurants, and helping deliver anything our Customers want. Since launching alcohol delivery in 2020, DoorDash has added 30,000+ stores to our platform across most major US markets. As we continue scaling, our focus is on achieving perfect order quality and expanding our offerings to new merchants and products. The Alcohol team (of ~15 people) sits within the broader New Business Verticals organization and owns the end-to-end alcohol business, including growth, fulfillment, logistics, and quality. Join us in our global mission to empower and grow local economies! DoorDash’s alcohol business is especially dependent on the success of SMBs (small-to-medium businesses). We’re looking for someone to cultivate and lead our growth strategy with SMB merchants. Growth entails expanding SMB selection (onboarding new businesses) and growing same store sales. You will set the vision, track success and partner with our sales team to put that vision in motion. We are looking for a collaborative, analytical, and action-oriented operator who is excited to roll up their sleeves, dig into the data, and solve complex problems to improve the operation and grow the business! You will report into a Manager on the Alcohol Strategy & Operations team. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly!
Responsibilities
- Build & scale the Alcohol business by launching and improving operations.
- Develop strategy for bringing local community directly to consumers, ensuring quality, speed, and accuracy.
- Create quarterly and annual plans aligned with product capabilities.
- Assess operational and financial impacts of decisions and iterate based on data.
- Transform strategies into operational experiments with measurable outcomes.
- Collaborate with cross-functional teams including sales, product, and engineering.
Requirements
- 4-6+ years of experience in high-performance cultures (tech, operations, strategy, consulting, banking, or related experience).
- Completed Bachelor’s Degree.
- Strong analytical skills with experience in building complex SQL queries.
- Experience with data visualization and dashboarding tools.
- Ability to solve problems from first principles and innovate.
- Comfortable operating at both high-level strategy and detailed operational levels.
- Ability to thrive in ambiguous, startup environments.
- Customer-focused with the ability to identify user pain points.
Benefits
- 401(k) plan with employer matching.
- Paid time off and paid sick leave.
- 16 weeks of paid parental leave.
- Wellness benefit.
- Commuter benefit match.
- Medical, dental, and vision benefits.
- 11 paid holidays.
- Disability and basic life insurance.
- Family-forming assistance.
- Mental health program.
