Associate Manager for Creative Teams

INFUSE•Georgia, GA

3d•Remote

About The Position

INFUSE is looking for a talented Associate Manager to work with our Creative Teams. This is an opportunity to join a role at the center of fast-paced campaign production where your daily impact is removing blockers, improving processes, and helping creative specialists deliver high-quality work on time for international clients.

Requirements

2+ years of experience in team operations management
B2–C1 English level
Ukrainian and/or Russian fluency is a must
Excellent communication and writing skills
Experience setting up and tracking KPIs and goals
Error handling and ability to work under pressure
Critical thinking skills for process analysis
Proven experience working in a fast-paced environment
Proficiency with AI models and tools (Claude, Gemini, GPT)

Responsibilities

Coordinate day-to-day Creative Teams operations and prompt removal of blockers
Ensure team alignment with department goals and values
Report to the Creative Teams Manager on Goals progress and status
Handle errors and communicate with the Client Success Team
Conduct regular process reviews and initiate process optimization tasks
Ensure campaign delivery within approved timelines and quality standards
Monitor and address day-to-day technical issues
Running operational meetings (dailies, cross-team syncs) in the Manager's absence
Assisting team leads in handling complex or non-standard client requests
Logging systemic errors and passing analytical findings to the Manager for process improvements
Documenting workflows, updating instructions and operational guides
Participating in testing and implementing process changes initiated by the Manager
Collecting team feedback and formulating improvement proposals
Making operational decisions within delegated authority