About the position
Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience. We are seeking an Associate Director, Vendor Management to lead, manage and align Stellantis Financial Services vendor management activities, strategies and initiatives with the organization's goals, while promoting innovation and fostering a culture of continuous improvement. This role will report to the Director, Vendor Management and will collaborate with cross-functional teams to ensure compliance with policies and procedures and build vendor relationships to support the enterprise.
Responsibilities
- Lead the day-to-day operations of the Vendor Management team by managing and executing the vendor management program in the vendor assigned categories.
- Supports the development of the overall Vendor Risk Management program, including tool administration and coordination with various stakeholders.
- Schedule site visit audits to access vendor's regulatory controls and compliance with contractual commitments.
- Review and update annual vendor questionnaires to ensure compliance with regulatory and/or legal changes.
- Monitor and manage vendor's service level commitments and key performance indicators (KPIs) in accordance with their assigned risk rating.
- Elevate vendor remediation items in accordance with the vendor management program and facilitate corrective action with the vendor.
- Provide subject matter expertise support in constructing performance-based, accountability-driven vendor/business partner agreements, statements of work and procedures as needed.
- Develop, track, analyze, and report on operations metrics of the vendor management program for senior management, and/or vendor risk committee. Prepare documentation/reports in support of regulatory exams.
- Foster a positive workplace culture that prioritizes collaboration, ensures accountability, and a commitment to continuous improvement.
- Other duties as assigned.
Requirements
- Eight (8) years' minimum of vendor/relationship or contract management experience.
- Three (3) years' minimum of managerial or leadership experience.
- Bachelor's degree in Business Administration, Supply Chain Management, Computer Science or related field.
- Strong knowledge of vendor management best practices related to the auto-finance industry.
- Detail oriented and capable of accurately identifying, analyzing, preventing, and solving problems.
- Strong organizational skills with the ability to prioritize multiple tasks seamlessly and develop realistic action plans.
- Excellent interpersonal, written and verbal communication skills.
- Ability to maintain a high level of integrity and ethics, confidentiality and professionalism.
- Must be flexible with the ability to effectively thrive in a fast-paced, dynamic work environment.
- Ability to manage challenging conversations and resolve stakeholder needs promptly.
- Reliable and dependable in meeting commitments and responding promptly to requests.
Nice-to-haves
- Previous captive or automotive finance experience is a plus!
- Master's degree in Business Administration, Supply Chain Management, Computer Science or related field is highly preferred!
Benefits
- Overtime required - required on an as needed basis.
- Travel 15% - as required on an as needed basis.
- Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.
