Associate Director, Behavioral Health Value Creation
About The Position
As an Associate Director, Behavioral Health Value Creation, supporting the Optum Behavioral Health Solutions Network team, you'll work across a complex, fast-paced, matrixed environment. You will be directly improving provider and member experience, while driving operational excellence and cost effectiveness. This role involves obtaining maximum value on a variety of performance and process improvement projects surfaced through comprehensive root cause analysis. You will be responsible for delivering exceptional business value to the organization while improving the member and provider experience. This will require forging partnerships cross-functionally, motivating others to achieve a high level of performance, and tracking value attainment. You’ll enjoy the flexibility to work remotely from anywhere within the U.S.
Requirements
- 2+ years of applicable corporate or academic experience in data analytics - examining and summarizing data to uncover insights (examples include network/contract analytics, unit cost and/or utilization trend, claims processing analysis)
- Proficiency in Excel including advanced formulas and pivots
- Ability to demonstrate high quality and root cause identification and analysis
- Access to high-speed internet and a dedicated, distraction-free workspace at home
Nice To Haves
- Licensed mental health clinician
- Healthcare claims analytics experience
- Experience using Tableau
- Knowledge of healthcare industry
- Team oriented and motivated to collaborate
- Proven comfortable in interactions with various levels of management
- Proven solid problem solving and analytical skills
- Proven solid written and verbal communication skills
- Proven self-motivated to prioritize work on multiple complex assignments
- Proven ability to multi-task with solid attention to detail and analytical skills
- Proven solid work ethic with a highly positive, hands-on, can-do attitude, flexible team player
- Proven solid problem solving, analytic, and diagnostic skills
- Proven communicate effectively across the organization, having a solid customer service orientation and solid results orientation
Responsibilities
- Evaluate, surface and execute continuous process improvement opportunities across end to end clinical engagement
- Complete root cause analysis for Enterprise Now tasks to troubleshoot and resolve complex and/or critical issues
- Identify and communicate root cause remediation opportunities and associated requirements to implement effective/strategic business solutions through research and analysis of data and business processes
- Audit mitigation activities to ensure root cause adequately resolved
- Provide ongoing, meaningful communications to requestors on project status, results and conclusions from analyses
- Lead cross-functional teams through partnerships activities. These may include technology, legal, contracting, operations, product, and implementation
- Apply solid critical thinking skills to anticipate questions from key stakeholders and consider all aspects of an analysis before completion
- Construct polished MS Excel exhibits as needed to satisfy analytical requests
- Collaborate and develop relationships with the finance, claims, network, product and clinical teams as well as other areas to ensure a connection between provider reimbursement issues and impacts along with provider continuum
- Exhibits confidence and expertise with presentations, leading meetings, and business acumen, and at all levels of the organization
Benefits
- comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
