Associate Delivery Consultant
About The Position
As a Delivery Consultant for the Upgrade Center, you are often the face of Oracle Health (Cerner) to clients. You communicate, collaborate and work to design and customize clients’ new or updated computer systems. Much of your time will be spent communicating with and supporting clients. As you help maintain and upgrade their system you foster strong relationships, empowering them to see how technology can save patient's lives, decrease errors, and reduce wasteful spending. Your end goal is to support clients through Cerner upgrades, system changes and enhancements and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training, and go-lives.
Requirements
- Excellent communication and collaboration skills.
- Ability to design and customize computer systems.
- Client support and relationship management skills.
- Experience with system testing, troubleshooting, issue management, training, and go-lives.
Responsibilities
- Design and customize clients’ new or updated computer systems.
- Communicate with and support clients.
- Maintain and upgrade client systems.
- Foster strong relationships with clients.
- Support clients through Cerner upgrades, system changes and enhancements and ongoing system maintenance.
- System testing.
- Troubleshooting.
- Issue management.
- Training.
- Go-lives.
Benefits
- Flexible medical options
- Life insurance
- Retirement options
- Volunteer programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
